SERVICE

Isuzu Service

ISUZU AFTER SALES POLICY

Isuzu After Sales Policy

The Isuzu After Sales Policy encourages better business activities at Isuzu Service Shops, which act as points of contact with the customer, compiling basic activities that should be performed at all Isuzu Service Shops around the world. It consists of 26 items in 6 areas: our Customer Retention Program, the Parts division, Human Resources, the Education entity, Vehicle Quality Assurance, and our various Facilities. We are confident that by implementing this After Sales Policy, we will be able to provide customers with a satisfactory level of repair and maintenance that will ensure our customers always choose the Isuzu brand.

ISUZU SERVICE

All of our Isuzu technicians follow an extensive training program to make sure they have the very highest skill levels and knowledge. Genuine Isuzu parts ensure your vehicle performs at its very best, and our team is equipped with all the necessary tools to maintain your vehicle. We are committed to always providing the highest standards of service and technical skills along with the most up to date Isuzu special diagnostic equipment.

PREVENTIVE MAINTENANCE

Isuzu After Sales Policy

Although we are sure your Isuzu vehicle till provide trouble-free driving over thousands of kilometers and for vast periods of time, trucks do need routine maintenance. Relying on our highly skilled team will always guarantee a safer, more secure experience with all our vehicles.

Q-Series N-Series F-Series C&E Series
Basic Warranty 36 months or 100,000km 36 months or 100,000km 24 months or 200,000km 12 months or 100,000km
Genuine Parts & Accessories 90 days or 3,000km 90 days or 3,000km 90 days or 3,000km 90 days or 3,000km
Batteries (Original Equipped) 12 months or 20,000km 12 months or 20,000km /4175 12 months or 20,000km 5193 cc 12 months or 20,000km
Adjustments
Wheel alignment
Tire Balance
Clutch adjustment
12 months or 20,000km 12 months or 20,000km 12 months or 20,000km 12 months or 20,000km
Paint 36 months or 100,000km 36 months or 100,000km 24 months or 200,000km 24 months or 200,000km
  • The warranty coverages are determined by the mileage of the vehicle and the number of months from the delivery date. The warranty coverages are limited by whichever occurs first.
  • See warranty booklet for specific coverage and consult the warranty policies with your nearest dealer.